Last updated: August 2026
To create an account we collect your email address (and phone number if you enable phone sign-in), your display name, and your avatar. When you host or join a meeting, the platform processes your audio/video stream for the duration of the call in order to deliver the service — it is not used for advertising or sold to anyone.
On mobile devices, the app accesses your camera and microphone only when you are in an active meeting, and requests notification permissions to alert you of incoming calls. These permissions are never used outside of a meeting session.
GlobalConnectLive can be self-hosted, meaning meeting media flows directly between participants and the server your organization controls. Recordings and AI summaries you generate are stored on that server and are never processed by Big Tech providers.
Live captions, transcripts and summaries are generated from the meeting audio only when a host enables them. You can turn these off at any time. Transcribed content is tied to your meeting and is not used to train models.
We use a session cookie to keep you signed in and to protect your account. No third-party advertising cookies are used.
If you subscribe, payment details are processed by a PCI-compliant payment processor (Stripe). We never store your full card number.
You can request a copy or deletion of your account data at any time by contacting support. Deleting your account removes your profile and subscriptions.
Questions about this policy? Email support@globalconnectlive.online.
By creating an account or using GlobalConnectLive you agree to these terms. If you use the service on behalf of an organization, you confirm you have the right to bind that organization.
You are responsible for keeping your password secure and for activity under your account. You must be at least 16 years old, or the legal age in your country, to use the service.
You agree not to use the service for unlawful activity, harassment, spam, malware distribution, or to record meetings without the consent of participants where required by law. We may remove content or suspend accounts that violate these rules.
All plans include unlimited meeting duration. To keep the service reliable for everyone, our Fair Use policy may restrict abusive patterns such as automated bulk meeting creation or reselling of the service. Cloud recordings are retained for up to 30 days on standard plans.
Paid plans renew automatically at the end of each billing period (monthly or annual). You can cancel anytime before the renewal date; cancellation takes effect at the end of the paid period. Annual subscriptions are billed as one payment for 12 months (2 months free vs. monthly pricing). Refunds are handled on a case-by-case basis within 14 days of purchase.
We work to keep the service available and reliable, but it is provided "as is" without warranties of any kind. We are not liable for indirect or consequential damages to the fullest extent permitted by law.
You retain ownership of the content you share in meetings. Recordings and AI summaries are provided to you; you are responsible for obtaining the necessary consent to record and share them.
We may update these terms from time to time. Material changes will be announced through the service. Continued use after changes means you accept the updated terms.
Questions? Email support@globalconnectlive.online.
The Free plan is completely free of charge. No payment is collected and therefore no refund applies.
If you subscribe to a paid plan, you may request a full refund within 14 days of your initial purchase or renewal, no questions asked.
After the 14-day window, subscriptions are non-refundable for the current billing period. You may cancel at any time and your plan will remain active until the end of the current billing cycle.
Email support@globalconnectlive.online with:
We aim to process all refund requests within 5 business days. Refunds are issued to the original payment method.
Once a refund is processed, your account is downgraded to the Free plan immediately. Any data associated with your account (meetings, recordings, preferences) is retained for 30 days in case you choose to resubscribe.
Refund requests made after 14 days may be considered on a case-by-case basis for exceptional circumstances such as billing errors or service outages that prevented use of the platform for a significant portion of the billing period.
For any refund questions, email support@globalconnectlive.online.
GlobalConnectLive is a cloud-based video conferencing platform. No physical goods are shipped. All products and services are delivered electronically over the internet.
When you sign up for a free account, access is granted instantly. You can host or join meetings immediately after completing registration — no waiting period applies.
When you purchase a paid plan (Pro, Business, or Enterprise), the upgraded features are activated within seconds of successful payment. You will see the upgraded limits on your account dashboard immediately.
The GlobalConnectLive Android app is available for download at any time from our website. Once downloaded, you can log in with your account and start using the app immediately.
Meeting links are generated instantly when a host creates a meeting. Invited participants can join via the shared link at any time — there is no delivery delay.
Meeting recordings and AI-generated summaries are processed on the server and made available for download shortly after a meeting ends. Processing typically completes within a few minutes depending on the meeting duration.
For self-hosted installations, delivery timelines depend on your organization's deployment process. The software package and documentation are provided digitally upon purchase.
Questions about delivery? Email support@globalconnectlive.online.
